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Archive for October 19th, 2009

How to Avoid Social Media Phishing Scams : Technology :: American Express OPEN Forum

You’re likely familiar with e-mail phishing scams.  Typically, these involve an email that looks to come from a name you know – like Microsoft, PayPal, or your bank – and then direct you to a website where you’re asked to “verify your account” or perform some other task that requires your username and password. via How to Avoid Social [...]

Monday, October 19th

How to Deliver Bad News to a Group – Conversation Starter – HarvardBusiness.org

Managers get lots of training on how to fire an individual employee but usually are left on their own when they have to deliver bad news to a group. No matter how skillfully you announce bad news, it’s likely to cause anxiety, result in at least a temporary drop in productivity, and prompt some of [...]

Monday, October 19th