the a2z Group

Yahoo is going through a lot of changes under the new leadership of CEO Carol Bartz. Yesterday alone they launched a new version of the highly trafficked Yahoo home page and let it be known that they’re looking to sell off two of their big “non core assets” – job portal HotJobs and Yahoo Small [...]

Not long ago I wrote about the YouTube video sensation called “United Breaks Guitars.”  It’s a creative customer complaint in the form of a music video by a professional musician against United Airlines.  (See “YouTube: Where Customers Get the Last Word.”) The interesting side note about this video is how it has set the stage [...]